Terms Of Use
Last Updated: October 2026
1. Parties and Scope
These Terms of Use (“Terms”) govern your access to and use of the websites, webpages, content, communications, social media channels, communities, and other online services owned or operated by AC Coaching LLC dba Soft Queen™ (“Company,” “we,” “us,” or “our”) (collectively, the “Site”). These Terms are entered into between the Company and each visitor or user of the Site (“you” or “your”).
2. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Site.
We may revise these Terms from time to time. Changes are effective when posted with an updated “Last Modified” date unless a later effective date is stated. Changes will apply prospectively. Material terms governing a purchase remain subject to the Terms of Purchase accepted for that transaction unless the applicable Terms of Purchase expressly provide otherwise.
3. Age and Eligibility
The Site is intended only for individuals who are at least eighteen (18) years old and have the legal capacity to enter into a binding agreement in their jurisdiction. By using the Site, you represent and warrant that you meet these requirements.
4. Additional Terms for Purchases
Purchases of courses, digital products, programs, coaching, memberships, events, and other paid offerings may be governed by separate product-specific Terms of Purchase presented on the applicable sales page, order form, checkout page, enrollment agreement, or through the links below. Those Terms of Purchase are incorporated into these Terms by reference for the applicable transaction:
(Click on each name to view)
These Terms govern general use of the Site. The applicable Terms of Purchase govern the product description, price, payment obligations, payment plans, recurring charges, refund policy, product access, license, cancellation, chargebacks, late fees, and other transaction-specific matters. If these Terms conflict with applicable Terms of Purchase concerning a product or transaction, the applicable Terms of Purchase will control for that product or transaction.
5. Educational and Informational Purpose
The Site and its content are provided for personal development, educational, and informational purposes only. They do not constitute therapy, counseling, psychiatric care, medical advice, diagnosis, or treatment, and use of the Site does not create a therapist-client relationship.
Although Andrea Clark is a trained Marriage & Family Therapist and Certified Mental Wellness Coach, she is not providing therapy through the Site. No diagnosis, treatment plan, or mental health care is offered through the Site. You are responsible for your own mental, emotional, and physical well-being. If you are experiencing a mental health crisis or require therapeutic support, seek assistance from a qualified healthcare provider or appropriate emergency service.
Nothing on the Site constitutes legal, financial, tax, or other professional advice. You should consult an appropriately qualified professional regarding your individual circumstances.
6. No Guarantee of Results
We do not guarantee any particular personal, relationship, business, financial, health, wellness, or other result from use of the Site or its content. Your results depend on your own decisions, actions, effort, circumstances, and other factors outside the Company’s control.
Testimonials, endorsements, examples, and statements concerning results reflect individual experiences. They are not promises or guarantees, and the same or similar results may not be typical or achievable for every person.
7. Ownership and Intellectual Property
The Site and all content, materials, and features made available through it—including text, articles, posts, newsletters, audio, video, podcast content, meditations, hypnosis recordings, photographs, graphics, designs, downloads, transcripts, scripts, prompts, frameworks, page layouts, logos, names, product and service names, slogans, trademarks, trade dress, and the selection and arrangement of such materials (collectively, “Materials”)—are owned by the Company, its licensors, or other providers and are protected by copyright, trademark, trade-secret, and other intellectual-property or proprietary-rights laws.
The Company name, Soft Queen™, Company logos, product names, designs, slogans, and related marks are trademarks of the Company or its licensors. No ownership right is transferred to you by your use of the Site.
8. Limited Website License
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the publicly available Site and Materials solely for your own personal, non-commercial use.
Unless the Company gives prior written permission, you may not:
Copy, reproduce, modify, adapt, translate, create derivative works from, republish, upload, post, transmit, distribute, sell, resell, license, publicly display or perform, or commercially exploit the Site or Materials.
Record, scrape, data-mine, harvest, index, or use automated means to access or extract content or data from the Site, except as permitted by law or a written agreement with the Company.
Remove or alter copyright, trademark, attribution, access-control, digital-rights-management, or other proprietary notices.
Use the Company’s name, logos, trademarks, product names, slogans, trade dress, or other source identifiers without prior written permission.
Misrepresent the source, ownership, sponsorship, or endorsement of any Materials.
Use the Site or Materials for an unlawful, fraudulent, infringing, harmful, or unauthorized purpose.
Paid products and materials are governed by the personal-use license and restrictions in the applicable Terms of Purchase.
9. User Accounts and Security
If you receive a username, password, private feed, download link, or other account or access information, you must keep it confidential and may not share it or permit another person to use it. You are responsible for activity occurring through your account to the extent permitted by law. Notify the Company promptly if you become aware of unauthorized access or use. We may suspend or terminate access where credentials or private links are shared or compromised.
10. Acceptable Use
You may not interfere with the operation or security of the Site; introduce malicious code; attempt to gain unauthorized access; impersonate another person; collect personal information without authorization; harass, threaten, or harm another person; infringe another person’s rights; send unsolicited promotions; or use the Site in a manner that could damage, disable, overburden, or impair it.
11. Communities and Participant Confidentiality
When using a Company community, comment area, live session, or interactive feature, you must participate respectfully and protect participants’ privacy. You may not record, screenshot, transcribe, distribute, or disclose another participant’s identity, image, statements, personal information, or shared experiences without that participant’s express permission and the Company’s prior written permission. Harassment, hate speech, threats, unsolicited selling, infringement, unauthorized recording, and disruptive behavior are prohibited.
The Company may moderate content or remove or restrict a user for violations of these Terms. The Company cannot guarantee that other users will comply with confidentiality obligations and, to the fullest extent permitted by law, is not responsible for another user’s unauthorized conduct.
12. User Contributions and Media Release
If you submit a comment, photograph, video, direct message, text message, voice note, email, survey response, social media post or comment, community post, testimonial, or other material to the Company in connection with the Site (“User Contribution”), you represent that you own or have permission to submit it and that it does not violate another person’s rights.
Unless you explicitly state in writing that the Company does not have permission, you grant the Company a non-revocable, non-exclusive, worldwide, royalty-free commercial license to use, reproduce, copy, exhibit, publish, distribute, and republish your User Contribution, in whole or in part, in media now known or later developed for the Company’s business, advertising, marketing, publicity, and promotional purposes. The Company may edit a User Contribution provided its original content is not significantly altered or misrepresented. The Company has no obligation to use a User Contribution and may decide whether to identify you by name.
13. Privacy
Information you provide through the Site, including interactive features and registrations, is governed by our Privacy Policy. By using the Site, you acknowledge that we may process information as described in the Privacy Policy. You are responsible for reviewing that policy.
14. Artificial Intelligence and Technology
AC Coaching LLC dba Soft Queen™ may use artificial intelligence (“AI”) and other technology tools to assist with administrative tasks, transcription, content organization, drafting, editing, research, summarization, customer support, accessibility, and operational efficiency.
All educational materials, coaching frameworks, course content, communications, and published resources are created, reviewed, curated, approved, or otherwise directed by the AC Coaching LLC human team before being made available to users or clients.
As technology evolves, the Company may adopt additional AI-enabled tools to improve the quality, accessibility, efficiency, and delivery of its services. Any such use will remain subject to these Terms and our Privacy Policy. AI-assisted output may contain errors or omissions, and you are responsible for evaluating information before relying on it.
15. Third-Party Websites, Services, and Technology
The Site may contain links to or depend on third-party websites, social media platforms, payment processors, hosting providers, private feeds, software, and communication services. The Company does not control and is not responsible for their content, availability, terms, privacy practices, outages, errors, changes, or discontinuation. A link does not imply endorsement. Your use of a third-party service is governed by that service’s terms and policies.
You are responsible for compatible devices, software, internet access, and appropriate security measures. We do not guarantee uninterrupted access to the Site or compatibility with every device, browser, or platform.
16. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, YOUR USE OF THE SITE AND MATERIALS IS AT YOUR OWN RISK. THE SITE AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, AVAILABILITY, OR RESULTS.
THE COMPANY DOES NOT WARRANT THAT THE SITE OR MATERIALS WILL MEET YOUR NEEDS OR EXPECTATIONS; BE ACCURATE, COMPLETE, CURRENT, SECURE, OR UNINTERRUPTED; BE FREE OF ERRORS, VIRUSES, OR HARMFUL COMPONENTS; OR THAT DEFECTS WILL BE CORRECTED. THE FOREGOING DOES NOT AFFECT WARRANTIES OR LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
17. Assumption of Risk
By accessing and using the Site, you assume the risk of your use and of any actions you choose to take based on informational or educational Materials. You remain solely responsible for your decisions and actions.
18. Indemnity and Release
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company and its affiliates, employees, agents, licensors, and service providers from third-party claims, demands, causes of action, liabilities, damages, judgments, losses, costs, and reasonable legal expenses arising from your User Contributions, misuse of the Site or Materials, violation of these Terms, or infringement of another person’s rights.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE LOSS OR DAMAGE ARISING FROM OR RELATED TO THE SITE OR MATERIALS, INCLUDING LOSS OF REVENUE, PROFITS, CONTRACTS, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, OR DATA, WHETHER FORESEEABLE OR CAUSED BY NEGLIGENCE, BREACH OF CONTRACT, OR OTHERWISE.
THE FOREGOING DOES NOT AFFECT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Liability arising from a purchased product is governed by the applicable Terms of Purchase.
20. Suspension and Termination
The Company may suspend, restrict, or terminate your access to all or part of the Site if you violate these Terms, misuse the Site or Materials, infringe intellectual-property rights, share protected access information, threaten the security of the Site, or harm the Company or another person. Termination does not affect provisions that by their nature should survive, including intellectual-property restrictions, confidentiality, licenses relating to User Contributions, disclaimers, indemnity, limitations of liability, dispute provisions, and accrued obligations.
21. Force Majeure
Neither party will be liable for delay or failure to perform a non-payment obligation caused by fire or casualty, strike, act or order of public authority, pandemic, governmental or administrative order, act of God, failure of utilities or communications, or another cause beyond that party’s reasonable control. The affected party will use reasonable efforts to mitigate the effect of the event.
22. Assignment
You may not assign or delegate your rights or obligations under these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, reorganization, sale of assets, change of control, or by operation of law.
23. Limitation on Time to File Claims
To the fullest extent permitted by law, any cause of action or claim arising out of or relating to these Terms or the Site must be commenced within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred.
24. Waiver
The Company’s failure to enforce a provision of these Terms does not constitute a present or future waiver of that provision or limit the Company’s right to enforce it later. A waiver must be in writing to be effective.
25. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be interpreted to effect its original intent to the maximum extent permitted; if that is not possible, it will be severed.
26. Notices
All notices, claims, and demands made to the Company under these Terms must be in writing and addressed as follows:
A notice is effective only if the sender complies with this section. You agree that the Company may send notices concerning the Site or these Terms to the email address you provide, subject to applicable law.
27. Entire Agreement and Order of Precedence
These Terms and the Privacy Policy constitute the entire agreement between you and the Company regarding general use of the Site and supersede prior or contemporaneous representations, understandings, agreements, or communications on that subject. The applicable Terms of Purchase constitute the agreement governing a particular purchase. If there is a conflict concerning a product or transaction, the applicable Terms of Purchase control. The English version controls in the event of a conflict between translations.
28. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Nevada, without giving effect to any choice- or conflict-of-law provision or rule.
29. Mediation
If a dispute arises out of or relates to these Terms or the Site, the parties agree to attempt to resolve it through mediation in Clark County, Nevada or remotely by videoconference. The parties will cooperate in selecting a mediation service and neutral mediator and in scheduling the proceeding. They will use commercially reasonable efforts to begin mediation within fifteen (15) business days after selecting the mediator and conclude it within thirty (30) days after mediation begins. Mediation costs will be split equally. If the dispute is not resolved, either party may commence legal proceedings.
30. Jurisdiction and Venue
If a dispute cannot be resolved, either party may file suit in a court of competent jurisdiction in the state or federal courts located in Clark County, Nevada, and each party submits to the exclusive jurisdiction and venue of those courts.